Terms and Conditions
Welcome to our website. If you continue to browse this website you are agreeing to comply with and be bound by the following terms and conditions of use, which
together with our privacy policy govern Minor Masterpieces’ relationship with you in relation to this website.
The term “Minor Masterpieces” or “us” or “we” refers to the owner of the website whose registered office is 41 Marshall Way, Tullibody, Clackmannanshire,
FK10 2GA. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide
any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such
Inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not
be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This
website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. From time to time this website may
also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws
of Scotland.
Shipping and Returns
SHIPPING - We aim to offer to post out your Fingerprint Kit within 48 hours of receiving your order. Once we have received your completed kit we aim to make
your item within 14-21 days. Usually sooner but we reserve the right to extend this to 28 days especially during busier periods such as around Christmas, Mother's Day
and Father's Day.
All items are handmade to order, if you need the items by a certain date, please check that we can fulfill in time before ordering.
All finished items for UK delivery will be sent by 'Royal Mail'. All items for delivery outside of the UK will be sent by 'Royal Mail International Signed For' service.
A signature will be required upon delivery. Postage charges are £3.95. We will always contact you should an item be Out of Stock. In this instance you will always
be given the option of placing the item on back order, choosing an alternative or we will refund your transaction
Minor Masterpieces can not despatch orders to PO Boxes. We request all of our customers to have registered addresses. Minor Masterpieces reserves the right to
decline any orders that do not meet their credit card billing criteria. Your Right To Cancel - You may normally cancel your order (once accepted by us) for any reason
up before the despatch of the Fingerprint Kit. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. Once
despatched please follow the guidelines for Returns/Refunds. Late/Non Arrival of Delivery - If your delivery is late or doesn\'t arrive in the delivery timescale please
contact us on enquiries@minormasterpieces.co.uk. In the event of a non-delivery we can only allow a replacement /refund after 20 working days has passed .This is
the time scale for the Royal Mail to classify a parcel as lost. Returns & Refunds - We always hope you will be truly pleased with your purchases from Minor
Masterpieces. We can not accept returns on Bespoke/Made To Order/Special/Personalised orders. An exception to this would be if I have not supplied the item
ordered, please make sure you have ordered correctly before contacting me. I cannot be held responsible for customers not following instructions correctly when
taking impressions, not checking orders or misspelling personalised orders. If I have made a mistake on your order, please email me enquiries@minormasterpieces.co.uk
within 7 days of receiving your jewellery for instructions for returning the item/s. As with all jewellery, links can be opened or broken if not treated with care. Please
check your jewellery carefully when you receive it and contact me within 7 days if it is delivered faulty or damaged.
Your statutory rights remain intact at all times. In the unlikely event of a return please e-mail enquiries@minormasterpieces.co.uk or telephone 0870 919 3676 and we
will give you return address details. Once we have approved your return request you will be asked to return the item by insured delivery. We are not responsible for any
items lost/damaged back in transit to us. We suggest you use a ‘Signed For’ service. In the event of a faulty item needing to be returned your shipping costs will be paid.
Distance Selling By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date
the item is delivered. This applies to all of products except bespoke artwork, personalised and made to order items. To cancel your purchase within the
seven-working-day cooling-off period, please contact us enquiries@minormasterpieces.co.uk then package the relevant item(s) securely and send it to the address
given to you when we respond to your email, so that we receive it within seven working days of the day after the date that the item was delivered to you. For your
protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the items to us unless we
delivered the item to you in error, or if the item is damaged or defective. You should be aware that once we begin the delivery process you will not be able to cancel
any contract you have with us for additional services carried out by us (e.g. bespoke artwork). As soon as we receive notice of your order cancellation, we will refund
the relevant part of the purchase price for that item together with the item's normal postage charge--we cannot refund any priority, express or courier component of the
postage charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and
Industry's website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling
Welcome to our website. If you continue to browse this website you are agreeing to comply with and be bound by the following terms and conditions of use, which
together with our privacy policy govern Minor Masterpieces’ relationship with you in relation to this website.
The term “Minor Masterpieces” or “us” or “we” refers to the owner of the website whose registered office is 41 Marshall Way, Tullibody, Clackmannanshire,
FK10 2GA. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide
any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such
Inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not
be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This
website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. From time to time this website may
also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws
of Scotland.
Shipping and Returns
SHIPPING -
All items are handmade to order, if you need the items by a certain date, please check that we can fulfill in time before ordering.
All finished items for UK delivery will be sent by 'Royal Mail'. All items for delivery outside of the UK will be sent by 'Royal Mail International Signed For' service.
A signature will be required upon delivery. Postage charges are £3.95. We will always contact you should an item be Out of Stock. In this instance you will always
be given the option of placing the item on back order, choosing an alternative or we will refund your transaction
Minor Masterpieces can not despatch orders to PO Boxes. We request all of our customers to have registered addresses. Minor Masterpieces reserves the right to
decline any orders that do not meet their credit card billing criteria. Your Right To Cancel -
despatched please follow the guidelines for Returns/Refunds. Late/Non Arrival of Delivery -
ordered, please make sure you have ordered correctly before contacting me. I cannot be held responsible for customers not following instructions correctly when
taking impressions, not checking orders or misspelling personalised orders. If I have made a mistake on your order, please email me enquiries@minormasterpieces.co.uk
within 7 days of receiving your jewellery for instructions for returning the item/s. As with all jewellery, links can be opened or broken if not treated with care. Please
check your jewellery carefully when you receive it and contact me within 7 days if it is delivered faulty or damaged.
Your statutory rights remain intact at all times. In the unlikely event of a return please e-
items lost/damaged back in transit to us. We suggest you use a ‘Signed For’ service. In the event of a faulty item needing to be returned your shipping costs will be paid.
Distance Selling By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date
the item is delivered. This applies to all of products except bespoke artwork, personalised and made to order items. To cancel your purchase within the
seven-
protection, we recommend that you use a recorded-
any contract you have with us for additional services carried out by us (e.g. bespoke artwork). As soon as we receive notice of your order cancellation, we will refund
the relevant part of the purchase price for that item together with the item's normal postage charge-